Terms & Conditions

These Terms and Conditions ("Agreement") outline the terms for Luna Booth Studio's services. By signing this Agreement, you acknowledge and agree to the following terms and conditions:

  1. Payment: The remaining hire fee, excluding the non-refundable deposit, is due no later than 14 business days before the hire date. Payments can be conveniently made through your preferred method of payment.

  2. Social Media Sharing: By engaging Luna Booth Studio's services, you grant permission for images captured at the event to be used on Luna Booth Studio's website or social media platforms for promotional purposes, unless otherwise discussed.

  3. On-Site Attendant Requirements: An on-site attendant from Luna Booth Studio is required for the following event types: weddings, school balls and formals, corporate events, End of Year (EOY) / End of Financial Year (EOFY) functions, or any event expecting more than 50 guests. Where an on-site attendant is required, the client must provide a vendor meal for the attendant for the duration of the event.

  4. Digital Copies: You will receive digital copies of the event photos through an online gallery, accessible for 90 days following the event before archiving.

  5. Cancellation and Refunds: The 30% deposit for Luna Booth Studio Hire is non-refundable. To cancel your Luna Booth Studio Hire, a minimum notice of 14 working days before the confirmed event date and time is required. If the cancellation notice is not provided within this timeframe, a payment of 50% of the confirmed hire price (minus the deposit) will be applicable. Additionally, a change of date is permissible at no extra cost, provided that the booth is available for the selected period, and the request is made no less than 14 days before the scheduled event date.

  6. Responsibility for Damages: The client is responsible for significant damages to the booth, including punctures to booth walls, damage to or loss of props, any breakage of the camera, computer, or printer. Additional costs will be incurred to cover equipment recovery in such events.

  7. Space Requirements and Weather Conditions: Luna Booth Studio requires a minimum clear, flat, and level space of 3m x 3m x 2.5m for setup. Access to a power outlet within 5–10 metres of the equipment is essential. For outdoor setups, adequate full overhead and side covering must be provided to protect the booth from adverse weather conditions. Luna Booth Studio reserves the right to refuse setup if these requirements are not met, without refund of the deposit.

  8. Bump-Out and Access: If access to the location or event during the scheduled bump-out time is restricted, and Luna Booth Studio is unable to complete the necessary teardown, the client may be subject to an additional fee for a return visit. It is the client's responsibility to ensure timely and unrestricted access for the bump-out process. Any associated charges for return visits will be communicated and agreed upon in advance.

  9. Public Liability and Child Supervision: Luna Booth Studio is not liable for damages caused if the photo booth is pushed or hit by a client. Clients are responsible for any intentional or unintentional actions that result in harm to the booth or equipment. Additionally, it is the responsibility of the client to supervise children and ensure their safety around the booth and equipment.

  10. Beverages Clause: Clients are advised not to place drinks near the booth, as spillage may cause damage to the equipment. The client will be held responsible for any damage resulting from the proximity of beverages to the booth, and charges for repairs will be applied if necessary.

By agreeing to this Agreement at the time of booking, you affirm that you have read, comprehended, and agreed to abide by these Terms and Conditions. Luna Booth Studio retains the right to modify these terms as needed, and any updates will be communicated to you.